Omni-Channel 3PL Fulfilment Services

What are omni-channel 3PL fulfilment services?

With FulfilmentPlus you bundle all sales channels on one platform. Whether online shop, marketplaces, stationary trade or B2B - we take care of it:

• Multi-Channel Order Processing
  A back office for Shopify, Magento, WooCommerce, Bol.com, Amazon, POS and wholesale.
  
• Advanced inventory management
  Centralised warehouse sync with real-time updates across multiple locations.
  
• Flexible picking & packing
  Zone, batch or wave picking for every type of order - from parcels to pallets.
  
• Branded & customised packaging
  Personalised inserts, gift packaging and bulk shipments for retail partners.
  
• Distributed Order Management (DOM)
  Intelligent order distribution according to cost, delivery time and service level.
  
• Returns & returns logistics
  A centralised workflow solution for returns, repairs and restocking.
  

Why FulfillmentPlus Omni-Channel 3PL?

1. Standardised real-time dashboard
   Orders, stocks and deliveries at a glance at all times via an intuitive portal.
   
2. Cost optimisation
   Reduce shipping costs by up to 30 % through optimised warehouse locations and routing.
   
3. Consistent customer experience
   Standardised packaging and communication design across all channels.
   
4. Seamless scalability
   Flexible capacity for peak times such as Black Friday and Prime Day without additional costs.
   
5. Dedicated account management
   Proactive optimisation, quarterly reviews and 24/7 support.
   

Our omni-channel process

1. Connect
   Plug-and-play integrations with e-commerce, ERP, POS and marketplaces.
   
2. Goods Receipt & Sync
   Recording, labelling and immediate stock level synchronisation.
   
3. Order Routing
   Dynamic allocation to the ideal warehouse according to costs and delivery time.
   
4. Pick, Pack & Ship
   Manual and automated processes, including branded packaging and pallets.
   
5. Track & Notify
   Customer and partner notifications via e-mail, SMS or API.
   
6. Returns management
   Centralised returns acceptance, quality control and automatic restocking.
   

Supported channels & scenarios

• Webshops & marketplacesShopify, WooCommerce, Magento, Bol.com, Amazon
  
• Stationary & POSDirect-to-store, consignment, click & collect
  
• B2B & WholesaleEDI, ASN, pallet orders, mixed pallets
  
• Subscription & DTCKitting, planned dispatch cycles, auto-replenishment
  
• Cross-borderCustoms support, DDP delivery, local returns warehouse
  

Main advantages

• Maximum turnover rate
  Prevent out-of-stocks and overstocks with channel-related insights.
  
• Higher margins
  Efficient routing reduces shipping costs and overheads.
  
• Improved SLA KPIs
  Faster deliveries and higher punctuality rates increase satisfaction.
  
• Full transparency
  Detailed KPI dashboards, alerts and reports.
  
• Future-proof
  New channels and markets can be easily integrated without additional effort.
  

Frequently asked questions

1. do you support kitting and bundling for different channels?
Yes - both channel-specific sets and generic bundles.

2 How long does the integration take?
Usually 3-5 working days after API credentials or plugin installation.

3. can I use my own packaging materials?
Of course - we store and use your branded materials.

4 What does omni-channel fulfilment cost?
Depending on order mix and volume; request a customised quote.

5. how are returns processed per channel?
Returns run into a portal and are automatically routed according to SKU status.