Our Services

Traditional distribution models are often complex, multi-levelled - and no longer up to date. Manufacturers sell to wholesalers, who then deliver to retailers. These in turn offer the products to the end customer. This has long been the standard for many B2B companies. But today, this model harbours risks, sales losses - and conflicts.

In e-commerce, it's not just the product that determines success - it's also how professionally and quickly customer enquiries are responded to. With our service team, we ensure that your customers remain satisfied and that reviews, queries or complaints are handled positively - without any additional effort on your part.

Returns are part of e-commerce - but they don't have to be a hassle. We take care of the entire returns process for you: from acceptance and inspection to restocking, disposal or remarketing. This keeps you efficient, customer-friendly and able to act.

If you can't be found, you won't sell. That's why search engine optimisation in e-commerce is much more than a technical obligation - it's a sales driver. We help you to make your products and your brand visible on marketplaces such as Amazon, eBay or in your own shop - with SEO that converts.