E-commerce order processing

What are e-commerce order fulfilment services?

With FulfilmentPlus we take care of the entire process from the order in your online shop to delivery to your customers. Our e-commerce fulfilment services include:

• Omnichannel integration
  Seamless connection to Shopify, WooCommerce, Magento, Amazon, Bol.com and other sales channels.
  
• Incoming goods & storage
  Fast registration and storage of your goods in our modern logistics centres.
  
• Inventory management & reordering
  Real-time inventory data, automatic reorder notifications and safety stock.
  
• Picking & packing
  Zone-based picking with quality controls, followed by brand-compliant protective packaging.
  
• Shipping & shipment tracking
  Optimisation via DHL, UPS, DPD, PostNL and local partners, including automatic tracking updates.
  
• Returns management
  Inspection, processing and restocking or responsible disposal in accordance with your right of return.
  

Why FulfillmentPlus?

1. Fast delivery
   Strategically placed fulfilment centres enable 1-2 day shipping in Germany, Austria, Switzerland and beyond.
   
2. Cost-efficient
   No own storage or labour costs - clear all-in prices per order.
   
3. Scalability
   From 100 to 100,000 orders per month: our capacity adapts to your growth.
   
4. Brand experience
   Customised packing slips, inserts and return labels strengthen your brand identity.
   
5. Full transparency
   Live dashboards provide an insight into stock, orders and dispatch status at all times.
   

Our fulfilment process

1. Connection
   Set up your shop integration via plugin or API in just a few minutes.
   
2. Incoming goods & QC
   Checking quantities, SKUs and condition at goods receipt.
   
3. Inventory management
   Automatic stock updates and low stock warnings.
   
4. Picking & packing
   Efficient picking and careful packing according to your specifications.
   
5. Shipping
   Selection of the best carrier and service level for the best price-performance ratio.
   
6. Delivery & Notification
   Email/SMS updates and a branded tracking page for your customers.
   
7. Returns processing
   Inspection, processing and restocking of returns with simultaneous stock adjustment.
   

Product categories

• Clothing & Accessories
  
• Cosmetics & Beauty
  
• Electronics & Gadgets
  
• House & Garden
  
• Sport & Outdoor
  

Frequently asked questions

1. are there minimum order quantities?
No - you can start with as few as 10 orders per month.

2. how quickly can I go live?
Usually within 5 working days of signing the contract.

3. can I use my own packaging?
Yes-we store and use your branded materials.

4. do you ship internationally?
Yes, including customs clearance and DDP options.

5. how do you handle returns?
Our team checks, processes and books returns to your stock in real time.